1. What is a complaint?
A complaint is when an employee or group of employees believes that they are
being subjected to unfair or disparate treatment by a supervisor. A complaint may
also result if an employee believes that they are being harassed or discriminated
against for any reason, or have been unfairly disciplined. Any member who feels
that they have been violated, or who believes that the Contract is being violated,
should document the incident on a Suggestion/Complaint Form and drop it in the
mailbox on the wall near the Union bulletin board which is located behind the prep
room. All complaints are investigated by a member of the Executive Board.
REMEMBER: Not all complaints are grievances.
2. What is a grievance?
A grievance as defined under Article XVI Grievance Procedure Section 1 of
Contract 2005-2009, is a dispute between the Union and the City or an employee
and the City involving a violation, misapplication, or misinterpretation of a specific
provision of the Contract, or a violation of Civil Service Rules.
3. What is an MPP?
Some examples of an MPP, or Municipal Prohibited Practice, are when
management violates a prior grievance settlement or refuses to comply with and
implement a grievance settlement or arbitration award, or when management
violates any provision of the Municipal Employee Relations Act or M.E.R.A.
